The purpose of this sidebox is to allow the easy addition of Crafty Syntax live help sidebox on diiferent domain than Crafty Syntax install that conform to the structure of the Zen Cart 1.3 series. The mod is made up of three files located in the correct folder structure for easy addition to your Zen Cart.
Simply unzip the release package, add your own content (described below) and if you are using an FTP package that allows drag and drop (File Zilla is recommended), drag the includes folder to the root directory on your site. The root directory is the one that contains your Admin, Images and Includes folders.
There are two main areas that you will want to customise: 1) the sidebox header and 2) the sidebox contents.
To customise the header, open the includes/languages/english/extra_definitions/help_sidebox_defines.php and replace the text that says Live Help if you call your service something else. Take care to preserve the apostophes and if you want to include any apostrophes in your header then remember to escape them, i.e. put a backslash, "\" before them.
If you want the result to be available to any template, save it back to its current location.
If you want it to be available in a language other than English, save it to includes/languages/YOUR_LANGUAGE/extra_definitions/help_sidebox_defines.php.
If you want it to be available only to your current template, save it to includes/languages/YOUR_LANGUAGE/extra_definitions/YOUR_TEMPLATE_NAME/help_sidebox_defines.php.
You can put the script code generated by Crafty Syntax in the Departments section into your new sidebox.
ONLY add the code generated for the script tags!
If you wish your new sidebox to be available only for your current template, move the includes/modules/sideboxes/help_sidebox.php file to includes/modules/sideboxes/YOUR_TEMPLATE_NAME/help_sidebox.php
and includes/templates/template_default/sideboxes/tpl_help_sidebox.php to includes/templates/YOUR_TEMPLATE_NAME/sideboxes/tpl_help_sidebox.php